The Ultimate Healthcare Experience: What People Want

Healthcare can no longer be treated as a one-size-fits-all, one-way transaction. In our survey with Accenture of close to 12,000 people in 14 countries, we found that people around the world expect personalized healthcare experiences that prioritize emotional support and empathy from providers, enable technology-driven convenience and efficiency, guarantee data privacy and security to increase trust, and emphasize equitable access for all.

What you will learn:

  • What makes a healthcare experience great?
  • How do expectations differ across countries, generations, health status, and other factors?
  • How has the power shifted in patient-provider relationships?

Topics: Education, social and health, Technology and the internet, Healthcare, Forward thinking newsletter - US, Life sciences

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