Accenture 2020 Digital Health Consumer Survey

The global pandemic greatly accelerated the adoption of digital healthcare—but will it persist? The Accenture 2020 digital health consumer research showed the rapid rise of digital health had stalled. Now, COVID-19 may serve to resume the growth.

Download this piece and find out about:

  • How before COVID-19, growth in consumer digital health adoption had stalled and what could drive or stall post-pandemic progress
  • Why consumers question the privacy, security and effectiveness of digital tools and how consumers are not benefitting evenly from digital health
  • Why younger generations have greater trust in tech companies and, beyond the urgency that drove adoption during the pandemic, why consumers want virtual care services

Topics: Thought Leadership, Health, Healthcare services, Healthcare, Digital Economy