Administrative Associate - New York, NY

Oxford Economics (OE) is seeking a Administrative Associate to based in our New York office. 

The role of Administrative Associate will support the Finance & Administrative team for Oxford Economics USA and perform the job responsibilities as listed below. This role will serve as a liaison between Oxford Economics and clients and will provide support for the Americas business development teams.

Essential Job Functions

• Maintain and update the CRM (Salesforce) with sales, account management and invoicing information with a focus on existing clients and renewals
• Work with individual Sales Representatives to generate renewal reports from Salesforce and cross reference information to ensure timely accurate renewal information
• Prepare renewal invoices via Salesforce & SAP byDesign, and submit invoices via client portals
• Compile Salesforce renewal data to help produce a variety of reports and dashboards
• Permission users via Salesforce and generate user lists, as required, for existing clients
• Run client usage reports
• Train business development team on Salesforce best practice
• Assist with Stone McCarthy Research Associates (SMRA) administration: invoicing, filing out required vendor forms
• Maintain SharePoint with contracts and proposals
• Facilitate onboarding of new clients by completing vendor forms/entering information in vendor portals as appropriate
  
  

Additional Responsibilities once staff return to physical office

• Maintain and order office and kitchen supplies and keep track of billing 
• Compile, scan and sort documents, such as invoices and checks
• Send documents via UPS or FedEx as required
• Add guests to CIM system security, and add/remove Kastle swipe cards
• Assist CEO and other senior staff, as necessary, regarding travel and hotels
• Assist with coordination OE events (Holiday party, summer party, office drinks)
• Set up and facilitate registration at OE conferences

Required Education and Experience

• Bachelor’s degree
• 2-4 years’ experience in sales administration and client account management; bookkeeping experience is a plus
• This role requires advanced knowledge of all MS Office resources, Salesforce and Microsoft Teams
• Experience working with SAP byDesign is a plus

Skills Required

• Demonstrable experience with Salesforce software, particularly in an administrative and account management capacity
• Exceptional attention to detail and organizational skills, and ability to multi-task in a fast-paced environment
• Strong interpersonal skills
• Excellent written communication skills, including use of proper grammar and spelling in internal and external communication
• Able to shift priorities quickly and resume less immediate tasks in timely manner