Global survey shows how open-plan layouts threaten employee wellness and productivity while failing to deliver on collaboration, growth and other critical business goals—and what companies can do to address these issues
A new study from Oxford Economics shows most companies are not getting full value from open-plan office layouts. Their key benefits, including increased collaboration and productivity, are going unrealized, and with low employee satisfaction rates, employee wellness is at risk too.
The research also shows that most companies are not doing enough to equip their workers with the private spaces and technology needed to focus while in the office. Conducted with Plantronics, a global provider of communications and collaboration tools and services, the study surveyed 500 senior executives and non-managerial employees across industries and functional areas. The 2018 study was conducted as a follow-up to a 2015 study of a similar population.
Among the key findings:
“Persistent noise and distraction in the office, combined with constant connectivity at all hours, threaten productivity, satisfaction, and even health and happiness,” says Adrianna Gregory, Assistant Managing Editor at Oxford Economics. “Companies have to do more to protect their employees from the perils of modern work, and to make good on the unmet promises of the open-plan office.”
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